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Clingi Privacy and Protection Policy
Effective Date: [Insert Date]
1. Information We Collect
We collect personal and non-personal data from users in several ways:
- Personal Information: Full name, email, phone, address, date of birth, government-issued ID (for sellers), payment info.
- Technical & Usage Info: IP address, device/browser, location (if permitted), pages visited, purchase history.
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2. How We Use Your Information
- Provide and manage your Clingi account
- Process orders, payments, and deliveries
- Verify your identity (especially for sellers)
- Communicate with you about your activity on Clingi
- Detect, prevent, and respond to fraud or security issues
- Comply with legal obligations
- Improve our platform, services, and user experience
- Send marketing communications (only with your consent)
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3. How We Protect Your Information
- End-to-end encryption of sensitive data
- SSL technology for data transmission
- Access controls and authentication for internal systems
- Routine security audits and vulnerability testing
- Password hashing and tokenization of payment info
- Escrow-based payment system to minimize fraud
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4. Data Storage and Retention
- Data stored on secure servers in Ghana and/or trusted cloud infrastructure
- Retained only as long as necessary or required by law
- Inactive accounts anonymized after 24 months of inactivity
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5. Sharing Your Information
- No selling of personal info to third parties
- Shared only with payment processors, logistics partners, law enforcement (if required), and trusted service providers under confidentiality
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6. Your Rights and Choices
- Access, correct, or delete your data
- Withdraw consent for data processing
- Object to direct marketing
- File a complaint with Ghana’s Data Protection Commission
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7. Cookies and Tracking
- Used to keep you signed in, personalize content, analyze site performance
- Can be disabled in browser settings (may affect functionality)
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8. Children's Privacy
Clingi does not knowingly collect data from children under 16. If discovered, such data will be deleted immediately.
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9. Third-Party Links
Links to external sites may be present. Clingi is not responsible for their privacy practices or content.
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10. Updates to This Policy
We may update this policy as laws or platform features change. Users will be notified of material changes.
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